Support

The first charge is taken when you place your initial order. After that, your payment method is charged automatically at the start of each new cycle – monthly, every two months or every three month...

A subscription is a recurring arrangement: once you enrol, a new order is created and sent automatically at your chosen interval, and your payment method is charged for each delivery. You do not ne...

OohBites is a plant-based food supplement in gummy form, made for both men and women. Each gummy combines seven botanical and amino-acid ingredients: maca root extract, tongkat ali extract, ashwaga...

Returns are accepted for products that meet the following criteria: The item is unopened and in its original packaging The return request is made within 30 days of receiving the product The prod...

Many couriers allow for package redirection to a new address, though this service may be subject to their policies and the status of your shipment. It's important to contact them as soon as possibl...

To avoid this issue in the future, please ensure that your shipping address is correct before finalizing your order. Double-check all details, including your address and contact information, during...

If your order has already been dispatched and you need to change the delivery address, we recommend contacting the courier directly. Some carriers offer options to redirect the package to a new add...

If the courier is unable to redirect your package, it will be delivered to the original shipping address. You may need to arrange for a re-delivery or pickup through the courier's services. In case...

Shipping delays can occur due to several reasons, such as high demand, weather conditions, or issues at the carrier’s facility. We do our best to ensure timely deliveries, but please note that thes...

If your order has not been processed or shipped, we can help you update the shipping address. Please contact customer support as soon as possible with the new shipping address. Once your order has...